Pictured: Iain Stone
Re: Blunders by 999 operators led to the death of Iain Stone, in Cardiff, Wales, UK.
An ambulance took more than an hour to reach the 55 year old man, who collapsed with a heart attack at a Premier Inn.
One operator hung up on Iain’s frantic wife Janice and a second operator “miscategorised” the call, the inquest was told.
By the time Iain arrived in hospital he was in cardiac arrest and it was too late.
Energy engineer...
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Pictured: Iain Stone
Re: Blunders by 999 operators led to the death of Iain Stone, in Cardiff, Wales, UK.
An ambulance took more than an hour to reach the 55 year old man, who collapsed with a heart attack at a Premier Inn.
One operator hung up on Iain’s frantic wife Janice and a second operator “miscategorised” the call, the inquest was told.
By the time Iain arrived in hospital he was in cardiac arrest and it was too late.
Energy engineer Iain, from Portsmouth, was at a family gathering in Cardiff when he suffered a fatal heart attack after the couple returned to their room at 10pm on November 17 last year.
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